PMS / HMS
Reservations, rooms, rates, guest profiles, folios, payments, and property operations in one core system.
Hospitality operating platform
HotelNivo
One platform for the entire hotel operation.
HotelNivo connects reservations, guest arrival, front desk, housekeeping, direct booking, management, payments, owner visibility, and AI through one shared hospitality platform.
HotelNivo · Control ViewLIVE SYSTEM
ARRIVALS28
ROOMS READY19
OCCUPANCY84%
Reservation #8431Room 208Ready
Reservation #8432Guest arrivalActive
Reservation #8433Room 314Ready
Reservation #8434PaymentVerified
Shared platformOne source of truth across HotelNivo applications.
Phone-first arrivalReservation lookup and walk-in booking begin with the guest.
Multi-channelPMS, kiosk, mobile, web, booking, and operations.
AI-readyAutomation can use the same operating context as the platform.
Platform capabilities
Built around the operation, not around disconnected modules.
HotelNivo is designed so each user experience can stay focused while shared services carry the durable business rules, data, and operating state underneath.
Unified guest arrival
Phone-first lookup, DNR screening, reservation match, walk-in booking, identity verification, payment, and room access.
Direct booking
Property websites and booking engine use shared availability, rates, inventory, policies, guest, and payment services.
Management mobile
Operational visibility and action for managers without requiring a desktop workstation.
Housekeeping
Room status, assignments, inspections, and housekeeping workflows synchronized with the same property data.
Platform AI
AI assistance uses operational context across shared services rather than isolated application data.
Architecture
One platform underneath every experience.
Shared services reduce duplicate logic, keep data consistent, and make integrations easier to secure, observe, and operate.
ExperiencePMS / HMS
ExperienceKiosk & guest arrival
ExperienceBooking engine & websites
ExperienceManagement & housekeeping
HOTELNIVO PLATFORM APIs · EVENT LAYER · SHARED SERVICES
Guest & identity
Inventory & rates
Reservations
Payments & folios
Policies & audit
Operational flow
The system should make the next step obvious.
Complex orchestration can happen underneath. The experience presented to the operator or guest should still feel direct and predictable.
01Identify guest
Mobile number starts the arrival journey.
02Check guest
Profile, DNR status, and reservation are evaluated.
03Choose path
Existing stay continues to check-in; no stay continues to booking.
04Verify & pay
Identity, policy, signature, and payment steps complete.
05Activate stay
Room access and property systems synchronize.
HotelNivo by Tekmaze
Make the guest journey simpler without fragmenting the operation.
Talk with Tekmaze about the workflow, integration, or operating problem you want to solve.
Talk to Tekmaze ↗